Thank you for accessing our website at https://tealhorizoncoaching.com (the “Website”). 

Teal Horizon Coaching LLC (“We”, “Us”, “our”) respects the privacy of its users (“You”) and recognizes the importance of providing a secure environment for them. We know that you care how information about you is used and shared. This privacy policy describes how we collect, store, and use the information you provide to us through your use of the Website. By using this Website or any of the features contained therein, you signify your assent to this privacy policy. If you do not agree to this privacy policy, please do not use this website or our services accessed through it.

We have the right, at our sole discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.  Your continued use of this website will signify your acceptance of any changes. 

This privacy policy applies only to information collected through this Website and not to any information collected from us or through us through other platforms. Please note that, when you link to other websites from this website, this privacy policy does not apply to, and cannot control the activities on, those other sites. Please check those websites for their own privacy policies.

To use our website or services we may seek personal data or information including your name, e-mail address, phone number, street address, billing information, birthday, or other personally identifying information (“Personal Information”). When you provided such Personal Information to us, you granted us permission to use and store such information as described in this Privacy Policy. We will use our best efforts to keep your Personal Information safe, secure and confidential in accordance with this Privacy Policy and our Terms of Use, which may be found on our Website. If you believe that any of your Personal Information is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any Personal Information found to be incorrect.

Users may, however, visit our Site anonymously, however, that may prevent them from engaging in certain Site related activities.

1.      What data is collected?

Personal Information.

Personal Information may include, without limitation: your first and last name, age, your mailing address, your billing address, email address, telephone number, cell phone number, and credit card information. If you have set up an account that is password protected in order to use any feature on the Website, or for any other purpose for which a password is needed, that password is also part of your Personal Information. It may be possible to use portions of this Website without providing any Personal Information, but it may be necessary to provide Personal Information to utilize all features of this Website.

Demographic Information.

For some activities, your mobile web browser or client software may transmit certain geographic information or information regarding your mobile device to Us. We may use that information to generate aggregate statistics about our user community and may provide that information to advertisers and other parties with whom we have a business relationship. In addition, We may use any such information for security, system integrity (the prevention of hacking, cheating and other improper or unlawful activities), or enforcement purposes.

When you visit this Website, we may, at our option, automatically collect and store the following types of non-personally identifiable information received from you: (i) information from server logs found on your browser; (ii) click-through statistics; (iii) Website traffic and behavioral usage (iv) your country; (v) the type of web browser you are using to access this Website; (vi) the type of operating system you are using; (vii) the name of the domain and host from which you access the Internet; (viii) the date and time you access this Website and the duration of your visit; (ix) the Internet address of the site from which you linked directly to this Website; (x) browsing history; (xi) mobile page views; and (x) the type of handset device and mobile operating system you are using (e.g. Android, iPhone, etc.).  We only use this data in aggregate form, for statistical purposes, and not in a manner that would give us sufficient information to identify you personally. Automatically collected information of that kind typically provides us with a greater understanding regarding the use of this Website, including what types of content, offers and products our visitors are interested in, where they are generally located and what are their general browsing behavioral patterns. That information also allows us to determine if this Website is working properly, make changes to the Website that allows users to have better experiences on the Website, and improve the Website, our offers and promotional content so that they are more relevant to our visitors. We collect that information and track it for statistical purposes; we do not use it to identify or to market to a particular user.

This information may be shared with advertisers, fulfillment partners and other third parties on an aggregated basis, but it does not include the Personal Information of individual users (defined below). Your network service provider normally assigns a dynamic IP address to your every time you use your mobile browser. While we do not associate IP addresses with records containing Personal Information, we will use IP addresses to identify any user who engages in misconduct or otherwise violates any applicable laws. Additionally, we may be required to disclose IP addresses pursuant to a court order or subpoena. We may also identify and track your Internet protocol (“IP”) address. An IP address is the unique number assigned to your server or internet service provider (“ISP”). We may track those IP addresses for system administration purposes, to report aggregate information, site tracking, security purposes, or to prevent our data and servers from being damaged.

2.     How do we collect your Data?

Data you provide.

You directly provide Us with most of the data We collect, including when you:

• Create a User account.

• Place an order.

• Voluntarily complete a customer survey or provide feedback via email or on Facebook.

• Use or view the Website via your browser’s cookies.

• Complete the form to schedule an appointment.

• Complete the “Contact Us” form with an inquiry.

• Download resources.

• Subscribe to Our newsletter.

Data we collect indirectly.

• Data about your use of and interaction with this website.

• Click-through data.

3.     How do we use your Data?

The Personal Information you provide to us will allow us to do the following: (i) fulfill your orders for goods and services; (ii) alert you of new products or services, features, updates and enhancements; (iii) handle your customer service or technical support questions or issues; (iv) personalize your experience while using our Website; (v) deliver the type of product offerings in which you are most interested; and (vi) notify you of promotions, or special events and offers.

We do not sell, rent, license, trade or exchange Personal Information with or to any third parties, except as otherwise provided in this privacy policy.

We may use your Personal Information for internal marketing, profiling or demographic purposes, so we can adapt our products and services, the better to suit your anticipated needs.

We may transmit your Information to, and the resulting information from, credit reference agencies to prevent fraudulent purchases.

We may need to disclose items of your Personal Information to third-party vendors to fulfill product orders, to process mailings, or to process, analyze, or store data on our behalf without requiring further notice or consent from you. Those third parties are not authorized by us to use or disclose your Personal Information for any purpose other than for use in connection with the provision of services designated by us or the delivery and processing of orders for goods. We will take reasonable measures to have those third parties maintain the confidentiality, security, and integrity of the Personal Information they obtain from us.

Google Analytics.  We currently use Google Analytics to analyze user behavior.  To learn how Google uses data when you use our website visit: www.google.com/policies/privacy/partners/.

We reserve the right to disclose your Personal Information as required or permitted by law. For example, we may disclose it to respond to a subpoena, court order or other legal process, or in special cases when we have reason to believe that disclosing Personal Information is necessary to identify, contact, or bring legal action against you if we  believe that you may be violating your agreements with us (including, without limitation, any applicable terms of use), or may be causing injury to, or interference with, us, any other user of this  Website or any service, the general public or other third parties.

Personal Information will not be disclosed to third parties, except that we may disclose Personal Information and personally identifiable information: (1) pursuant to this terms of this Privacy Policy and our Terms of Use, (2) if we are required to do so by law, (3) in the good-faith belief that such action is necessary to conform to the law, (4) to comply with any legal process served on either us or our partners, sponsors, investors, or affiliates, and (5) to protect and defend our rights or property or those of our users or purchasers. We will not sell, distribute rent, license, trade, exchange or lease your Personal Information to third parties except as otherwise provided in this privacy policy. 

MailerLite. We currently use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter. MailerLite’s privacy policy is available at https://www.mailerlite.com/legal/privacy-policy You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

4.     How do we store your Data?

We have taken commercially reasonable steps to provide that all Personal Information collected by us through this website will remain secure.  All data and Personal Information is stored through a data management system. When you provided the Personal information, you agreed and acknowledged that we, including but not limited to our team, staff and affiliates, and those who manage the data management system may have access to your Personal Information, as is reasonably necessary.  All data and Personal Information shall only be stored for as long as is indicated in this Privacy Policy and will be deleted within 30 days of your request, unless such information is still necessary for completion of payment(s) due or in compliance with any laws or legal orders.

Where our Website provides an opportunity to purchase products or services, we use a third-party payment processing company that utilizes industry-standard, SSL (secure sockets layer) encryption or equally sufficient protection of Personal Information received from us.  Currently, we use Stripe, Inc. to process payments.  Stripe, Inc.’s privacy policy can be found at https://stripe.com/privacy.

However, no Internet, mobile or e-mail transmission is ever fully secure or error free. In particular, e-mail or SMS messages sent, or any other information or data sent to or from this Website, may not be secure. Therefore, users should therefore take special care in deciding what information they send to us through an Internet connection or mobile network. 

You can help us to protect your Personal Information by: (i) using a secure mobile web browser; (ii) not sharing any password or log-in data with others; and (iii) changing your password frequently. We are not responsible for any breaches of a user’s profile and access to their Personal Information which is attributed to lost or stolen usernames and passwords. In the event of an inadvertent disclosure of a user’s username and password, users are advised to change their password as soon as they become aware of such disclosure.

5.     Marketing

We would like to send you information about our products and services that we think you might like.  If you have agreed to receive marketing, you may always opt out later.  You have the right to stop our company from contacting you for marketing purposes, or from giving your data to other members of our Company Group.

6.     What are your data protection rights?

All Website users are entitled to the following:

• Access—you have the right to request copies of your personal data.  We may charge you a reasonable fee for this service.

• Rectification—you have the right to request We correct any of your data you believe is inaccurate, or to complete information that is incomplete.

• Erasure—you have the right to request We delete your data, under certain conditions.

• Restrict Processing—you have the right to request We restrict the processing of your data, under certain conditions.

• Object to Processing—you have the right to object to Our processing your data, under certain conditions.

• Data Portability—you have the right to request We transfer the data we have collected to another organization, or directly to you, under certain conditions.

We are required to respond to your requests within one month.  To exercise any of these rights, contact us at:

Call: 716-445-3939

Email:  support@tealhorizoncoaching.com

7.     What are cookies and how do we use them?

A cookie is a small bit of computer code that we send to your computer and is stored on your hard drive. It allows a website to transfer bits of information to your computer for record-keeping purposes. A cookie stored in your computer can be used to “remember” specific data items such as your password or operational information, which allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or subscription information. In addition, We may use cookies to retrieve user information for promotional, marketing, or security purposes.

For more information about cookies, visit www.allaboutcookies.org.

Types of Cookies We Use.

• Functionality—We use these cookies so that We recognize you on our website and remember your previously selected preferences.

• Advertising—We use these cookies to collect information about your visit to the Website, the content you viewed, and information about your browser, device and IP address.  We sometimes share limited aspects of this data with third parties for advertising purposes.  We may also share data collected by cookies without advertising partners.  This means when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to Manage Your Cookies.

You can set your browser not to accept cookies, and the above website has instructions for removing cookies from your computer.  However, you may lose access to and/or functionality of parts of the Website.

This Squarespace website uses cookies and similar technologies. For information about viewing the cookies dropped on your device, click here.  Cookies include functional and required cookies that allow Squarespace to securely serve this website to you. Cookies also include analytics and performance cookies. All of our activity complies with Squarespace Terms of Service and Squarespace Analytics Terms of Service. More information on how Squarespace uses data and cookies can be found here.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymized IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

8.     The transfer of Personal Information.

The Personal Information you provide to us may be transferred as an asset in connection a merger or sale involving all or part of Our Company, or as part of a corporate reorganization, stock sale or other change of control. As part of its business operations, We may transfer Personal Information to servers or recipients in countries that do not provide the same level of legal data protection as the country from which you access our Website. By using our Website, you consent to the transfer of Personal Information and to the processing by us of that Personal Information.

9.     How can you manage your data?

At the time you provide personal information, We will give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the messages that We may send you, such as electronic newsletters, have procedures within them to cancel the receipt of similar information in the future or later editions. You may also be given the opportunity to “opt out” of certain features or functions.

10.  What about Children?

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Teal Horizon Coaching LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at support@tealhorizoncoaching.com and we will make our best efforts to promptly remove such information from our records.

11.  Contact Us.

If you have any questions, complaints, requests or comments regarding our privacy policy or our management of your Personal Information, please contact us at:

Teal Horizon Coaching LLC

34 Lynette Lane, Amherst, NY  14228

support@tealhorizoncoaching.com

716-445-3939

12.     International Privacy Laws. 

If you are visiting this website from outside the United States, be aware that you are sending data, including Personal Information to the United States, where our servers are located, and may be transmitted within the United States depending on the type of information collected and purpose for processing.  Privacy laws in the United States may not be a comprehensive as those in your country of residence; however, our policies for collection, processing and storage of such data shall be governed by the terms of this Terms of Use.

13.  California Privacy Rights.

Under California law, if you are a California resident, you have the right to request the categories of Personal Information that We share with certain categories of third parties for direct marketing services. California residents may also request that we do not share your Personal information with third parties for use in direct marketing by them to you. To make such an opt-out request, please write us at the address above.

This privacy policy was last updated December 10, 2023.